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Status:Long Term Backlog(View Workflow)
Resolution: Unresolved
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Support reference count:
Symptom Severity:
Bug Fix Policy:
Issue Summary
Mac OS font character of multi-byte is missing when using PDF macro. This occurs in both the new editor and the old one.
Steps to Reproduce
Upload sample.pdf
Insert sample.pdf with PDF macro
Publish
Expected Results
It shows all character like the image below
Actual Results
MacOS fonts for multi-byte character are missing like the image below. This occurs when you exported the PDF file with Keynote.
Workaround
Use PowerPoint to export PDF if applicable. Or replace cmap in the PDF file as follows:
Keynote file: CONFCLOUD-68832.key
Original file: CONFCLOUD-68832.pdf
Replaced with BSD sed: CONFCLOUD-68832.bsd.pdf
Replaced with GNU sed: CONFCLOUD-68832.gnu.pdf
Attachments
CONFCLOUD-68832.bsd.pdf
11 kB
CONFCLOUD-68832.gnu.pdf
11 kB
CONFCLOUD-68832.key
360 kB
CONFCLOUD-68832.pdf
11 kB
sample.pdf
21 kB
スクリーンショット 2019-12-11 17.43.25.png
44 kB
スクリーンショット 2019-12-11 17.44.51.png
209 kB
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About Wireframes for Desktop Licensing
Balsamiq Wireframes for Desktop can open both local BMPR files from your computer and Balsamiq Cloud projects.
For LOCAL FILES, there's a fully functional 30 day trial. Afterwards, you'll need to buy a license to edit your work. Viewing BMPR files remains free even after the trial ends.
Working on projects hosted on Balsamiq Cloud doesn't require any additional license on top of your organization's Cloud subscription or trial.
How to Update
Minor - version (4.x) updates are free. Simply download the latest version and install it on top of the old one. You won't have to re-register and your old projects will continue to work.
Updating from Balsamiq Mockups 3 for Desktop (or earlier)
What's new? The BMPR file format is the same, so your old projects will continue to work fine. The new version is native (no more Adobe Air!), faster, and includes new features like a new full-screen mode, and built-in commenting. Learn more.
Heads Up! if you are updating from Balsamiq Mockups for Desktop (versions 1, 2 or 3), you will have to purchase a discounted major-version update license.
If you need time to think about it, you can continue to use the version you have. We plan on supporting v.3 until Jan 15, 2021. You can download version 3.5.17 from our build archives.
Minimum System Requirements
Windows
Windows 7 SP2 with .Net Framework 4.7
4GB of memory
250MB disk space (plus space for backups)
Mac OS X
macOS 10.12.6 (macOS Sierra)
4GB of memory
100MB disk space (plus space for backups)
Mac Os Versions
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Jira For Mac Os Versions
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Advanced Installation instructions.
Jira For Mac Os 10.10
Linux
Our Windows app can be run on Linux using Wine. Installation instructions are on Github.